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YouTube downloader support center

1.What's the YouTube downloader tool?
2.How to download the files by the YouTube downloader
3.How to Activation product?
4.How long will I receive my activation license (Register Name & SN) after purchasing?
5.How to check if my activation was successful or not?
6.Why I cannot see the activation button after inputting my Register Name and SN?
7.What shall I do if I continually failed to activate the problem?
8.Why there is a pop-up asking me to upgrade every time I open the program?
9.How to Download YouTube Video by Internet Explore 'download button'?

 

If you have any other questions, Please don't hesitate to contact our support team support@nbget.com

 

1.What's the YouTube downloader tool?
YouTube downloader is a muti-thread download tools, you never worry about the network slow or download interrupt.
 
2.HOWTO download YouTube Video using YouTube Downloader Software?
There are two ways to download YouTube Video.
The Step by Step Guide to how to Download YouTube Video.

1. Download YouTube Downloader Software from utubesoft.com website.

2. Lanch Microsoft Internet Explorer(IE browser) and open YouTube website's Video Player page which you want to download. it will appears a 'download button' in the Left Corner of Flv Player Window when you move the Mouse Curor to The Flash window.

YouTube Downloader

3. You can see a toolbar on the FlashPlayer when you move the mouse curor to FlashPlayer, it have 'download' and 'close' buttons, Now you just click 'download' button to launch YouTube Downloader Software. and the YouTube URL will be filled automatically to URL address box. you could also rename the save file name. If you tried of convert YouTube to MP3 Formats or transfer YouTube to iPad/iPhone/iPod Device, you just check the option of 'convert to' to convert to iPod/iPad/iPhone/PSP.

Add url to YouTube Downloader

 

4. Click 'begin download' button to add download task to task list. You Tube Downloader will begin download video from you tube website.

 

Downloading YouTube Video

5. You just paly video by utubesoft Flash Player after download finished. also you could paly downloaded youtube video by Windows Media Player.

 
3.How to Activation product?

Step 1:
Open the interface of the YouTube downloader, and click the Activation. then input the corresponding register name & SN
Step 2: click the "Activeation now" to active the product. then click "yes" to finish Activeation.
 
4.How long will I receive my activation license (Register Name & SN) after purchasing?
Your license will be sent to your register email box very soon after purchasing. If you didn’t receive it please check your spam email box or make sure you have entered the right email address. Or you can contact us at support@utubesoft.com, please provide us your Order ID in the email so we can track your license.
 
5.How to check if my activation was successful or not?
Click "Toolst->About", you will see "this product license to: your name". If you failed to see the words please re-activate or re-install the program
 
6.Why I cannot see the activation button after inputting my Register Name and SN?
Please adjust/re-size your activation window, make it larger you will see the button then
 
7.What shall I do if I continually failed to activate the problem?
Please sure you have downloaded the right version and activated it following the instructions. If you did both but nothing happened, please email us at support@utubesoft.com, we will check your account status.
 
8.Why there is a pop-up asking me to upgrade every time I open the program?
It's a free upgrade notice. We have new version available. Please download the latest version from our website
www.utubesoft.com
and re-activate it.
 
Contact US:
After-Purchase Services
Download YouTube Downloader Software
Please don't hesitate to ask us if you have any question. We'll be glad to help you. Technical support:
support@nbget.com
Order support:
sales@nbget.com
  • You could read KB1031 "How to download YouTube Video using YouTube Downloader Software?"
  • utubesoft Support Center & FAQ is here.
  • Click here if you want to

    •Re-print a receipt for your order
    •Request your Registration Key
    •Report changes in your personal information
    •Access your order history
    •Find your order number
    Size: 3.23MB
    Version:3.0
    Platform:Windows
    Release Date: March 10, 2011
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